Dashboard

Instance dashboard

Connect to Cloud Mac, view billing, submit tickets, change password — all daily operations in one place.

Current account

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  • My Instances
  • Billing History
  • Ticket Center 0
  • Account Password
Rent a new instance Help docs
Account security

Update login password

Changing your password regularly reduces account risk. New password must be at least 8 characters and must not match your current password.

Security recommendations

  • At least 8 characters — mix of letters, numbers, and symbols recommended
  • Do not reuse passwords from other sites or instances
  • Change regularly, and do not reuse old passwords
  • Never send passwords or private keys via ticket or email

Forgot password?

If you cannot sign in, use "Forgot password" on the sign-in page to reset via email; you will need to sign in again after a successful reset.

Instance operations

My Cloud Mac

Instances appear here after delivery — you can boot/shutdown, copy the SSH command, or open VNC. To rent a new machine, click "Rent a new instance" in the tab bar above.

No running instances yet

Machines sync to this page automatically after ordering and delivery. In the meantime, explore pricing and connection guides.

Recommended links

Order Configure & rent Choose datacenter, billing cycle, and machine type — live pricing. Reference Plans & pricing table M4 specs, add-ons, and billing rules at a glance. Get started Connection & operations SSH, VNC, and power button guide.

List auto-refreshes by order when signed in.

Billing center

Orders & invoices

View order history and unpaid invoices; manually refresh to sync backend data after a recent payment.

Manage subscriptions Pricing table

Order records

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Invoice list

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If it does not appear immediately after payment, click "Refresh" in the top-right of the card, or "Sync from backend" at the top.

Customer support

Ticket Center

Provisioning progress, connection issues, billing questions — include your order number and instance info.

My Instances Help docs

My tickets

Ticket list

Ticket list loads when you sign in and visit this page.

Ticket details

New ticket

Syncs to backend after submission. Power operations are better initiated from "My Instances"; do not paste passwords or private keys.

    Syncs with orders on the billing page; if empty, refresh the billing page first.

    Confirm action